Effective Date: April 23rd 2025

Event Bee UK respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.

1. Information We Collect

We may collect and process the following types of personal information:
When you purchase tickets or register for an event:
* Name
* Email address
* Phone number
* Billing address
* Payment information (handled securely via third-party gateways)
* Ticket preferences

When you visit our website:

* IP address
* Browser type and device info
* Cookies and analytics data (e.g., Google Analytics)
When you contact us:
* Any information you provide voluntarily via email, form, or support call

2. How We Use Your Data

We collect and process your data for the following purposes:
* To process event registrations and ticket purchases
* To send event-related communication (reminders, confirmations, updates)
* To provide customer support
* To send marketing (if you opt-in), including newsletters and special promotions
* To improve our website, services, and user experience
We do not sell your personal data to any third parties.

3. Marketing & Communications

You may receive marketing emails from us only if you have opted in. You can unsubscribe at any time using the link at the bottom of each email, or by contacting us directly.

4. Data Sharing & Third-Party Services

We may share your data with:
* Payment processors (e.g., Stripe, PayPal)
* Event venues or co-organizers for operational purposes
* Email service providers (e.g., Mailchimp) for communication
* Legal authorities, if required by law
All partners are contractually obligated to protect your data and use it only for intended purposes.

5. Data Retention

We retain your data:
* For up to 6 years to comply with legal and financial record-keeping
* Or until you request deletion (subject to our obligations)

6. Your Rights

Under UK GDPR, you have the right to:
* Access the personal data we hold about you
* Request correction or deletion
* Object to or restrict data processing
* Withdraw consent for marketing
* File a complaint with the ICO (Information Commissioner’s Office)
To exercise any of these rights, please contact us at privacy@eventbeeuk.com.

7. Cookies

Our website uses cookies to track traffic, remember user preferences, and enhance performance. By using our website, you consent to cookie use as outlined in our Cookie Policy.

8. Data Security

We use industry-standard security protocols (SSL encryption, secure servers, limited access controls) to safeguard your information.

9. International Transfers

If you attend from outside the UK or we process data overseas, we ensure all transfers comply with UK data protection laws through standard contractual clauses or adequate safeguards.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your data:
📧 info@eventbee.uk🌐 www.eventbee.uk📍Slough, London, UK

Payment Policy


Welcome to Event Bee UK! This Payment Policy governs all ticket purchases and payment-related transactions made through our platform (website, mobile app, or in-person) for our events.

Accepted Payment Methods:

We accept the following payment methods for ticket purchases:

• Major debit and credit cards (Visa, Mastercard, American Express)
• PayPal
• Apple Pay / Google Pay
• Bank Transfers (for bulk/corporate bookings, upon request)
• UPI & international wallets (for India-based customers when applicable)
• All payments must be made in GBP (British Pounds Sterling) unless otherwise stated

Ticket Confirmation:

• You will receive an email confirmation and e-ticket immediately after successful payment.
• Please ensure your email address is entered correctly at checkout.
• Your e-ticket is required for entry (digital or printed format is accepted).

Refunds & Cancellations:

• Tickets are non-refundable unless the event is cancelled or significantly rescheduled.
• In the event of cancellation, full refunds (excluding booking fees) will be processed to the original payment method within 7–14 business days.
• For rescheduled events, your ticket remains valid unless you request a refund within the window specified.
• No refunds will be issued for no-shows or voluntary cancellations.

Transfer & Name Changes:

• Tickets are transferable upon request. You must contact us at least 48 hours prior to the event for a name change or transfer.
  Additional admin fees may apply.

Payment Security:

All transactions are encrypted using SSL (Secure Socket Layer) technology and processed through PCI-DSS compliant payment gateways.
We do not store your credit/debit card details on our servers.

📩 Contact & Support:

For any questions about payments, refunds, or ticket issues, please contact our support team at:
📧 info@eventbee.uk
📞07721703427 or 07576420138